Domestic shipping within the United States. Complimentary standard shipping on all orders.
Orders processed within 1 to 2 business days. Confirmation with tracking details sent once shipped.
Standard ground delivery takes 3 to 5 business days. Processing times may extend during high volume periods or due to carrier delays. Once shipped, the carrier assumes responsibility for delivery.
Sales tax calculated and applied at checkout based on shipping location.
All sales are final. No returns or exchanges to maintain the integrity of small batch formulations. Contact via Connect page for pre purchase questions.
Damaged or incorrect items must be reported within 7 days from delivery.
To report, contact concierge@livfreeatelier.com with your order number, a description of the issue, and a photo.
Verified claims will be resolved through a replacement shipment or full refund at the discretion of LIV FREE ATELIER. We will acknowledge reports within 2 business days and resolve verified claims within 7 business days.